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Terms & Conditions

Trip Giveaway 
 

This Vacation Certificate (Certificate) entitles you and one companion to a 3-day/2-night stay (double occupancy in one room) in an all-inclusive property located in one of the 5 destinations. Destinations include one of: Cancun, Mexico; Riviera Maya, Mexico; Puerto Vallarta, Mexico; Acapulco, Mexico or the Dominican Republic.

1.        In order to use this Certificate you must first register as set forth below.

Please detach and fully complete the registration card and mail it to the address indicated on the card along with a $50.00USD refundable reservation deposit in the form of an international money order. Odenza must receive the original registration card. Faxes and copies will not be accepted. Please make the money order payable to Odenza Marketing Group (Odenza).

2.        Once your Certificate has been registered, you will be sent further information regarding your request. All travel requires a minimum of 60 days booking notice (60 days from the date Odenza receives your request) prior to your requested travel date and must be completed prior to the expiration date printed on your promotional travel certificate. Travelers must be 21 years of age or older and are responsible to provide all travel documents and any documentation required to enter the country of travel including but not limited to a passport or any required travel visas. Only one travel offer per household may be used within any consecutive twenty-one day period of time.

3.        All vacation offers are subject to Odenza’s availability and promotions inventory. All-inclusive features may vary by property. Check-in is available on a Monday or Tuesday only. Odenza reserves the right to offer an alternative destination, property and travel dates based on promotional availability. Additional charges will apply during peak travel periods. Examples of properties in the various locations include: Dos Playas and Imperial Las Perlas in Cancun; Hotel San Marino in Puerto Vallarta; Club Bananas Acapulco or Las Torres Gamelas in Acapulco; Barcelo Talaquera Beach Resort in the Dominican Republic; and the Real Playa Del Carmen Hotel and Beach Club on the Mayan Riviera. These and other similar properties will be used subject to promotional availability. It is important that you not make any travel arrangements until you have received written confirmation of your vacation.

4.        Accommodation taxes and resort fees (if applicable) are the sole responsibility of the travelers. Once reservations are confirmed, a $50.00USD Odenza service fee will be levied for all charges, cancellations or no shows, in addition to charges levied by the property or travel service provider, if applicable. Charge or cancellation requests  must be submitted in writing directly to Odenza by fax (604-451-0525) or email (reservations@odenza.com). All penalties will be based on the first business day that Odenza receives your change or cancellation request. Once a reservation is booked all supplier terms apply to the booking. For your protection Odenza always recommends the purchase of travel insurance.

5.        This Certificate does not include items such as but not limited to transportation, transfers, excursions and miscellaneous expenses such as gratuities, which are the sole responsibility of the recipient and traveling companion.

6.        This offer is not valid for groups of two or more certificate holders. Certificates are non-transferable. This Certificate cannot be used in conjunction with any other promotional offer. No discount coupons or any other discounts may be used in conjunction with this offer.

7.        This offer is void where prohibited by law. All federal, state, provincial and local laws and regulations apply. This Certificate cannot be exchanged for cash or monetary consideration, and cannot be resold or reproduced. This Certificate is considered void if bartered at any time or sold to the end user or not paid for by the primary company that purchased directly from Odenza. 

8.        By participating in this vacation offer the recipient and traveling companion agree that Odenza will not be held liable for any actual or potential losses, including without limitation, compensatory or consequential damages, whether in contract or in tort, by either persons or property, arising out of this offer or in connection therewith. These terms and conditions are final and cannot be changed or altered by any statement, merchant or representative of any unauthorized person(s).

This Certificate is issued and administered by Odenza. If you require further assistance after you have received written confirmation that this Certificate has been registered, you may visit www.travelquestions.odenza.com or phone 604-451-0527. These terms and conditions may not be modified or revised in any manner whatsoever by any statement, merchant or representative of any unauthorized person(s).

 

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